Water heaters
Straight answers about your water heater.
Yes, Keystone installs them, tank and tankless, usually in a single visit.
10 year
parts warranty on the heaters we install
3 year
labor warranty on every heater install
What a standard install covers
Old one out, new one in.
- Your new heater brought to the house
- The old unit shut off and disconnected
- New heater set in the same spot and hooked to the existing gas or power, water and vent
- A short run of new pipe or relief line where needed
- Flexible connectors swapped for rigid pipe where code calls for it
- All the fittings and copper needed for a clean connection
- A full test run to make sure it heats and vents properly
- Work area cleaned and a walk-through with you before we go
- The old heater carried out and recycled
Common questions
Before you buy a new one.
When should I replace my water heater?
Most tanks give about a decade of service. Rust colored water, a puddle at the base, popping noises or hot water that runs out fast are all signs it is near the end.
Do I need a permit to replace one?
In most places, yes. Local code calls for a permit even when a homeowner does the work. We pull it for you as part of the job.
How long will a new one last?
It depends on your water, the heater and how it is cared for. A tank that gets flushed once a year often lasts several years longer. Our care plans include that flush.
Why does the hot water run out before everyone has showered?
The tank is likely too small for the household, or it heats too slowly. A larger tank or a high recovery model fixes that, and tankless removes the limit altogether.
What is the white grit that came out when I drained the tank?
Minerals from hard water settle at the bottom over time. A thick layer makes the heater work harder and cost more to run, and if it hardens in place the tank may need replacing.
Can I install a water heater myself?
We advise against it. The job involves gas lines, venting for carbon monoxide and a pressurized tank, so a licensed installer is the safe choice.
Tankless
Hot water only when you turn the tap.
A tankless heater warms water on demand instead of keeping a full tank hot all day. For the right home that means lower gas bills every month and showers that never run cold.
They also outlast most tanks by several years and free up floor space. The tradeoff is cost: the unit runs more than a tank, and many homes need a larger gas line and new venting. We will tell you honestly whether it pays off for you.